U.S. Sales and Refund Policy

Thanks for shopping at Princip. We appreciate the fact that you like to buy the cool stuff we create. We also want to make sure you have a rewarding experience while you’re exploring, evaluating, and purchasing our products, whether you’re at the Princip Online Store, in an Princip Retail Store, or on the phone with the Princip Contact Center.

As with any shopping experience, there are terms and conditions that apply to transactions at an Princip. We’ll be as brief as our attorneys will allow. The main thing to remember is that by placing an order or making a purchase with Princip, you agree to the terms set forth below along with Princip’s Privacy Policy (Opens in a new window) and Terms of Use (Opens in a new window).

Standard Return Policy

We fundamentally believe you will be thrilled with the products you purchase from Princip. That’s because we go out of our way to ensure that they’re designed and produced to be just what you need. We understand, however, that sometimes a product may not be what you expected it to be. In that unlikely event, we invite you to review the following terms related to exchanging a product.

There are a few important things to keep in mind when returning a product, you purchased online from Princip:

  • As of right now Princip does not except returns, however if there is a problem with the product customer is eligible for exchange within 14 days from the purchase.
  • You have 14 calendar days to return an item from the date you received it and request the exchange.
  • Only items that have been purchased directly from Princip, either online or at an Princip Retail Store, can be returned to Princip. Princip products purchased through other retailers must be returned in accordance with their respective returns and refunds policy.

How to Exchange An Item

  • To return an item to Princip, access the website.
  • GO to contact us page and submit a written request trough the form provided on the page.
  • Princip employs will respond with in 1 business day.
  • In the response, there will be a shipping label attached that will be used to ship the product back.
  • After packaging the product and attaching the shipping label , you can either schedule a pickup with the carrier or drop off the package at any of the carrier’s locations.

Consumers Only

The Apple Store sells and ships products to end-user customers only, and we reserve the right to refuse or cancel your order if we suspect you are purchasing products for resale.

U.S. Shipping Only

Products purchased online from Princip will only be shipped to addresses within the U.S. and are subject to U.S. and foreign export control laws and regulations. Products must be purchased, sold, exported, re-exported, transferred, and used in compliance with these export laws and regulations.

Product Availability and Limitations

Given the popularity and/or supply constraints of some of our products, Princip may have to limit the number of products available for purchase. Trust us, we’re making them as fast as we can. Princip reserves the right to change quantities available for purchase at any time, even after you place an order. Furthermore, there may be occasions when Princip confirms your order but subsequently learns that it cannot supply the ordered product. In the event we cannot supply a product you ordered, Princip will cancel the order and refund your purchase price in full.